Shift confirmations for Australian traffic management

Nobody plays phone tag at 5am.

CrewRing texts and calls your crew about tomorrow's shifts, logs every reply, and finds cover when someone drops out.

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Tomorrow's shifts

Confirmations across 3 sites

2/5 confirmed

  • Dave R.

    06:00Stop/Slow TC

    Confirmed

  • Priya S.

    06:00Stop/Slow TC

    Awaiting reply

  • Tom W.

    05:30Team leader

    Confirmed

  • Sam K.

    07:00Spotter

    Awaiting reply

  • Mel K.

    21:00Implement TGS

    Awaiting reply

Replies update this board as they arrive

DR

Dave R.

SMS from +61 4xx xxx 318

Hi Dave, shift tomorrow: Tue 06:00, Pacific Hwy, Tweed Heads. Stop/Slow. Reply YES to confirm or NO if you can’t make it.

Mon 18:02

YES

18:04

Thanks Dave, you’re confirmed. See you at 6.

18:04
Backup found in 6 min

Illustrative example data.

Every worker contacted. Every reply tracked. You made zero calls.

  1. Any time

    Load your roster

    Build shifts, set recurring schedules, or import a CSV.

    CSVroster_week_42.csv

    38 shifts and 21 workers imported

  2. 18:00 the day before

    Every worker is told

    Shift details go out by SMS or a voice call.

    Shift tmrw 06:00, Tweed Heads. YES or NO?

    YES

    SMS or a call, per worker.

  3. As replies land

    See who’s locked in

    One board shows confirmed, awaiting and declined.

    31/38

    31 confirmed, 5 awaiting, 2 declined

  4. 05:12, a drop-out

    Handle exceptions only

    A decline becomes a callout to your best available backups.

    1. Sam K. declined
    2. Callout → 8 workers
    3. Jess M. accepted

The result: instead of 30-90 minutes of phone calls when someone drops out, you get a notification and click a button. CrewRing does the calling.

Two jobs that eat your mornings. Done for you.

Every reply lands on one board, so you only step in when something needs a decision.

Tomorrow's shifts

Confirmations across 3 sites

2/5 confirmed

  • Dave R.

    06:00Stop/Slow TC

    Confirmed

  • Priya S.

    06:00Stop/Slow TC

    Awaiting reply

  • Tom W.

    05:30Team leader

    Confirmed

  • Sam K.

    07:00Spotter

    Awaiting reply

  • Mel K.

    21:00Implement TGS

    Awaiting reply

Voice call to Priya S.

Prefers a call over SMS

0:24

AGENT You're on tomorrow, 6am at Pacific Highway, Tweed Heads. Can you make it?

PRIYA Yep, I'll be there.

Confirmed, board updated

Shift confirmations

The day before, every worker gets their shift details by SMS or a voice call, whichever they prefer. They reply yes, no, or ask for a change. You see who's locked in at a glance.

Emergency callout

Logan Rd, Mt Gravatt, tomorrow 07:00

Finding cover…
  1. 05:12:04Sam K. declined

    SMS reply: "Crook, can’t make it sorry"

  2. 05:12:05Callout started

    1 Spotter for Logan Rd, Mt Gravatt at 07:00

  3. 05:12:068 workers selected

    Nearest first, opted-out workers left out

  4. 05:12:08SMS sent to 8

    Shift details, reply YES to take it

  5. 05:15:10Escalated to voice

    Calling the 5 who haven’t replied

  6. 05:18:22Jess M. accepted

    Board updated and callout closed

Sent to 8 nearest workers

  • Took the shiftJM
  • Being called nowRCNP
  • Said noABLT
  • No reply yetKHDWSF

Emergency callouts

When someone drops out, one click messages your nearest and most reliable workers, then follows up with a call. The first to accept gets the shift, and your board updates itself.

  • Traffic controller ticket

    Mel K.

    Expires in 12 days

  • Implement TGS

    Tom W.

    Valid to Mar 2027

  • White card

    Priya S.

    Valid

Tickets and licences

Upload cards once. See what's expiring before it stops someone working.

Logan Rd, Mt Gravatt

3 shifts this week

Access
Gate 3 off Kessels Rd
Contact
Site supervisor
SWMS
PDF v3 attached

Sites and SWMS

Access notes, contacts and the current SWMS kept with each site.

Every reply on record

Each SMS and call is logged with its outcome, so “I was never told” has an answer when a client or auditor asks.

  • 18:02SMSDave R.Replied YES
  • 18:33CallPriya S.Confirmed on a 0:24 call
  • 18:34CallSam K.No answer, retrying

Illustrative example data.

What phone tag costs you.

in manager time for every absence
$150+
in manager time for every absence
of phone calls per drop-out, handed to CrewRing
30-90 min
of phone calls per drop-out, handed to CrewRing
to replace an absent worker
5-10 min
to replace an absent worker

  • The 5am sick call

    Someone calls in crook. You spend the next hour on the phone trying to fill the gap.

  • No visibility across sites

    Who’s confirmed? Who’s running late? You find out when someone doesn’t show.

  • Nothing on paper

    Who was told what, and when? Ring-arounds leave no record when a client or auditor asks.

Plug in your own numbers. Nothing is sent until you ask for the report.

20

An estimate from your own numbers: callouts scale with crew size, times the time each one takes you, times your hourly cost.

Manager time back, per year

$19,500

5.0 h

saved per week

$375

saved per week

Works with what you run today.

Build your roster in CrewRing or bring it in from a spreadsheet. Direct sync with Assignar and Traffio is in development, and we'll say so plainly until it ships.

Where your roster comes from

CR

CrewRing roster

Shifts & recurring schedules

CSV

Spreadsheet import

CSV of shifts & workers

A

Assignar

Direct sync

Coming soon
T

Traffio

Direct sync

Coming soon

CrewRing

  • Workerssynced
  • Tickets & licencessynced
  • Shiftssynced
  • Sites & SWMSsynced

One roster. Every reply lands back here.

What it does with it

✓

Shift confirmations

SMS or voice, per worker

↻

Emergency callouts

Nearest and most reliable first

◷

Tickets & licences

Expiry at a glance

≡

Reply record

Every call & SMS on file

  • No double handling

    Workers, tickets and shifts live in one place. Recurring schedules roll forward on their own.

  • Set up for you

    No IT team needed. We handle the setup and import your first roster with you.

  • Runs alongside your system

    Keep Assignar or Traffio for rostering. CrewRing handles the confirmations and callouts.

Simple, transparent pricing.

No hidden fees. Cancel anytime. 14-day free trial, no credit card.

Starter

For small teams

$149/month

  • Up to 25 workers
  • 500 calls/month
  • Spreadsheet import
  • Email support
Start free trial

Professional

Most popular

For growing crews

$349/month

  • Up to 100 workers
  • 2,000 calls/month
  • Assignar & Traffio sync (coming soon)
  • Priority phone support
  • Custom voice messages
Start free trial

Enterprise

For large operations

Custom

  • Unlimited workers
  • Unlimited calls
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
Contact sales

Questions, answered.

Do we need to leave Assignar or Traffio?

No. CrewRing runs alongside your existing system. Today you bring shifts in by building them in CrewRing or importing a spreadsheet export. Direct Assignar and Traffio sync is in development.

How do we get our roster in?

Create shifts in CrewRing, set up recurring schedules for regular work, or import shifts and workers from a CSV file.

Do our workers need to install an app?

No. Confirmations and callouts go out as plain SMS and voice calls, and workers reply the way they already do.

What happens when someone says no?

The shift is flagged on your board, and you can send a callout to available workers, ranked by distance or reply history. The first to accept gets the shift, and everyone else is told it is filled.

Is our data safe?

All connections are encrypted, access is limited to your organisation, and workers who opt out of messages are never contacted.

Stop being the call centre for your own company.

Tell us how you roster today. We'll show you your own shifts running through CrewRing and give you a straight answer on setup time.

  • See your actual data in action
  • Get a setup timeline for your crew
  • Discuss your specific needs
Book a 15-minute demoStart free trial

See how much time you'll save

Free integration assessment.

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