Fatigue management for traffic controllers.

Traffic control is safety-critical work, often done at night and at short notice. Here’s what Australian WHS laws expect, the roster patterns the national Code of Practice flags, and a practical way to check your own.

Worked example: one worker’s weekA roster checked by hand against the Code’s hazard list. This is the kind of check the guide describes, not a CrewRing feature.
DayShiftWhat the list would flag
Mon06:00 to 16:00Nothing
Tue06:00 to 16:00Nothing
Wed22:00 to 06:00Night shift through 2 am to 6 am
Thu16:30 to 00:0010.5 hours since the last shift ended
Fri12:00 to 20:00Nothing
Sat08:00 to 16:00Sixth day in a row
SunOff

Illustrative example data.

Fatigue is a hazard you have to manage.

According to Safe Work Australia, businesses must eliminate or minimise the risk of fatigue so far as is reasonably practicable. Workers also have a duty to take reasonable care for their own health and safety and not to put others at risk.

  • A new national Code of Practice

    Safe Work Australia published a model Code of Practice on managing the risk of fatigue at work in September 2025. The Code says courts may treat an approved code as evidence of what is known about a hazard and what is reasonably practicable, and inspectors may refer to it.
  • Check what applies in your state

    Model laws and codes only become binding when each jurisdiction adopts them. The model WHS laws apply everywhere except Victoria, and some states vary them, so confirm with your regulator which fatigue code applies to you.
17h

awake has a similar effect on performance to a blood alcohol content of 0.05%, the Code notes.

55h+

a week is a serious health hazard, according to the WHO and ILO findings the Code cites.

A tired controller has slower reactions on a live road. The Code also warns that fatigue adds to other hazards when work systems don’t allow for reduced capability.

Roster patterns the Code flags.

The Code lists examples of fatigue hazards from work hours and shift design. These aren’t legal limits, but they make a good checklist for traffic management rosters. Full table: Code of Practice, pages 17 to 18.

  • Long hours

    Long days on a live road, then a callout on top.

    • Long hours in a shift or over a week
    • “Double shifts” and back-to-back shifts
    • Long hours performing safety critical work
  • Irregular hours

    Callouts are short-notice by nature.

    • Less than 24 hours’ notice before the shift
    • Start or finish times changed at short notice
    • Frequent unplanned overtime
  • Not enough rest between shifts

    Regional sites add hours of driving.

    • Less than 12 hours between shifts
    • Working more than 5 days in a row
    • Extended travel or commute times that reduce sleep
  • Work against the body clock

    Night works are routine in traffic management.

    • Night or early morning work, particularly 2 am to 6 am
    • More than 3 successive night shifts
    • Rapid changes between day and night shifts

Fatigue doesn’t reset between clients.

Many traffic controllers work for more than one company. The Code says that where a labour hire business supplies shift workers, both it and the host have a duty, and the labour hire business must consider the cumulative fatigue from all the workplaces a worker is sent to.

On records, the Code suggests keeping records of working hours, breaks and travel, plus your risk management process and consultation. A WHS inspector may ask to see them, and without them you need another way to show you met your duties.

A fatigue record, at minimum

Hours
Start and finish of every shift, including callouts
Breaks
Breaks taken during the shift
Travel
Drive time to and from site, especially regional work
Controls
The roster rules and checks you decided on, and why
Consultation
What workers told you, and what changed

Six habits that make fatigue manageable.

  • Review rosters against the hazard list

    Use the Code’s table as a checklist each week. Flag short gaps, long runs of days and back-to-back nights before the roster goes out.
  • Check before a callout

    When you need cover fast, ask when the person last finished and how far they’ll travel, not just whether they’re free.
  • Make it easy to say “I’m too tired”

    Workers have their own duty of care. A worker who can decline without an argument will tell you before it becomes a risk.
  • Talk to your crew

    The Code says you must consult affected workers, so far as is reasonably practicable. They know which sites, shifts and drives wear them down.
  • Coordinate with host businesses

    If you supply labour, you and the host share the duty, and you need to consider fatigue across every site a worker is sent to.
  • Write it down

    Keep records of hours, breaks and travel, and of the controls you chose. It’s how you show you met your duty.

Honestly: it helps with the records, not the rules.

CrewRing is built for confirmations and callouts. It isn’t a fatigue management system, but a few things it does are useful here.

What CrewRing does

  • Keeps every shift with its start and finish time against the worker, so hours and gaps are on record.
  • Lets workers decline a shift or callout with a plain reply, so saying no isn’t a phone call to the boss.
  • Logs every call, SMS and reply, with times.

What it doesn’t do

  • Calculate hours worked, rest breaks or days in a row.
  • Warn you about fatigue hazards in a roster.
  • Stop you rostering or calling out someone who’s short on rest.

Sources

  1. 1.Fatigue, Safe Work Australia
  2. 2.Model Code of Practice: Managing the risk of fatigue at work (September 2025), Safe Work Australia
  3. 3.Model Code of Practice, full text (PDF), Safe Work Australia
  4. 4.Model WHS laws, Safe Work Australia

Checked September 2026. This guide is general information, not legal advice. WHS laws differ between states and territories, so confirm the details with your regulator.

Keep every shift and reply on record.

See how CrewRing tracks tomorrow’s shifts, confirmations and callouts, and what that record looks like for your crew.